Invoices and Payments
Protect Your District’s Investment
Manage charges and payments for device damage, device loss, tech fees, insurance and more.
Purpose
Recover Your Losses
When devices are damaged or lost, clear processes matter. Track incidents, apply fees consistently, and manage insurance coverage in one place to reduce confusion, save staff time, and ensure fair accountability for students and families.
Overview
Track Charges and Collect Payments
Key Invoice and Payment Capabilities
Generate Charges for Device Damage or Loss
- Generate invoices for damaged or lost devices
- Create invoices from tickets or device collection
- Attach supporting documentation or notes
- Assign charges based on incident type or policy
- Access invoices from student, device or ticket records
Inform Parents or Guardians of Invoice Fees
- Send invoices to parents or guardians automatically
- Deliver invoice notifications via email
- Provide clear details on charges and due dates
- Reduce disputes with transparent communication
- Track when notifications are viewed or delivered
Apply Insurance Coverage to Eligible Incidents
- Apply insurance coverage to eligible incidents
- Track claims and coverage limits
- Offset invoice balances with approved claims
- Document claim status and outcomes
- Maintain records for audits and reporting
Accept and Record Payments
- Accept online payments using third-party integrations
- Record checks or in-person payments
- Apply payments directly to open invoices
- Reduce outstanding balances in real time
- Issue receipts for completed payments
Monitor Outstanding and Resolved Charges
- Monitor outstanding and paid invoices
- Review account balances by student or family
- Identify overdue or partially paid charges
- Support reconciliation and end-of-year cleanup
- Maintain clear financial records for your district
Create
Streamline Your Invoices
Quickly generate clear, accurate invoices for damaged or lost devices. Apply district policies and attach supporting details to let families know what is being invoiced and why.
Collect
Simplify Your Collections
Collect payments in person or online with a process that’s simple for staff and families. Record checks, accept secure online payments, and automatically apply them to invoices to keep balances accurate.
Process
Process Your Claims
Apply insurance coverage to eligible device incidents and track claims from submission through resolution. Offset invoice balances automatically, document outcomes, and keep insurance payments organized.
Solution
Everything Works Together
One to One Plus brings together core K–12 technology management including assets, help desk, users, locations, mobile access, and integrations, along with advanced tools like dashboards, invoicing, parts management, and e-signatures.
Reviews
Our Customers Say It Best
“One to One Plus helped us unify our various inventory methods in one place. This allowed easy access to important information for our entire organization.”
Jason Paddock
Director of Inst. Tech, Spartanburg SD 2
“One stop shopping for all our device tracking and management needs.”
Gary Lambert
Director of IT, Beekmantown CSD
“One to One Plus has streamlined our tech management by combining ticketing with our inventory.”
Karin Stuckart
Help Desk Tech, Indian Community School
“One to One Plus allows our entire team see everything in one place which has been incredibly helpful.”
Cathie Brock
Technology Specialist, Franklin County SD
“One to One Plus streamlined the process of tracking and checking in and out computers to students and teachers.”
Daniel Newman
Database Analyst, Hamblen County BOE
“One to One Plus makes keeping track of assets and invoices easy!”
Tracy McGill
Technology Tech II, Scotland County SD
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