We’ve Simplified the Help Desk Process
Popular Features

Staff, students, and parents can easily submit help requests using custom forms.

Help tickets can be automatically created and routed via emails.

Custom rules allow users to route, update, and provide notifications about tickets.

Email correspondence is automatically captured and attached to the ticket.

Create, access, and update tickets using the One to One Plus mobile app.

Generate, print, and email invoices for device damages directly from the ticket.
Plus, we integrate with your current software systems
Submit and Resolve Help Desk Tickets with Ease

Manage your school system's tickets
Gain useful insights using a centralized ticketing system.
Simplify ticket request
Provide custom entry forms so it’s easy for end users to request help.
Create invoices for damaged devices
Generate invoices directly from tickets, including standard charges for damage types.
Access related information
View detailed information related to a ticket including the user, the device, and the device ticket history.
Manage loaners and spare devices
Assign loaner or new devices directly to a user from the help desk ticket.
Gain anytime, anywhere access
Use the One to One Plus mobile app to update, create and close tickets.

Integration Is Your Key to Success
Learn how One to One Plus’ integration can benefit you and your team.
Experience the Power of One to One Plus
Learn how the One to One Plus software can help you and your team.

Custom Demo
Let our K-12 professionals show you how our software can meet your school system’s specific needs.

Demo on Demand
Get access to our library of short videos to take a self-guided tour of features most important to you.

Request Pricing
Our team will put together a proposal customized to fit the specific needs of your school system.