Fort Wayne Community Schools in Fort Wayne, IN serves approximately 29,486 students across 49 sites and simplified technology operations with One to One Plus to centralize asset tracking and help desk support. Before implementing the platform, the district struggled with managing 1:1 device assignments in spreadsheets and handling high help desk volume with limited staff. With a unified solution, they now have one place to track devices from purchase through disposal and instant access to linked history across students, staff, and support tickets
Fort Wayne Community Schools
Fort Wayne, IN
Students
29,486
Sites
49
State
Indiana
Challenges They Faced
Who Has What?
We were doing a 1:1 program and using Excel to try to keep up with which student had which device.
Trying to Keep Up
With so many help desk tickets and a limited staff it was difficult to track our requests for help.
Lack of Communication
school asset management software
How We Helped Them
We've Got History
Our system now gives us instant access to the linked history between devices, students, staff, help tickets, and invoices.
Beginning to End
We now have one place to track all our technology devices from original purchase through disposal.
It's All Good
What They Have To Say
Rosana Smith
Senior Programmer/Analyst, Fort Wayne Community Schools
“I cannot say enough good things about them all! We are very pleased with the software, the ease of use and the support!”
Fredrick Hunter
Technology Coordinator, Fort Wayne Community Schools
“I totally love using One to One Plus and it is a huge benefit to our school district which allows us to train and give access to school secretaries to help with device check in/check out with student devices.”
Diana Fulton
Network Support Services Supervisor, Fort Wayne Community Schools
“The team at One to One Plus has been great. They go above and beyond to support our needs and countless support questions.”
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Connect
Business Hours
Email
Mon-Fri
8:00 am – 5:00 pm
Phone Number
(877) 395-6586
info@onetooneplus.com
Address
101 North Pine Street,
Spartanburg, SC, 29302
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