east stroudsburg
East Stroudsburg Area School District
East Stroudsburg, PA
Students
6,600
Sites
11
State
Pennsylvania
Challenges They Faced
Legacy Systems Struggling to Keep Up
The school district faced challenges managing their student 1:1 program due to an outdated, cumbersome system that made it difficult to track which student had which device.
Lack of Integration
The absence of integration between the district’s asset management and help desk systems made it hard for staff to manage their workload, complicating device issuance, ticket handling, and other functions.
Missing K-12 Specifics
With numerous devices, help desk tickets, and a limited staff, keeping up with all the details became a significant challenge.
How We Helped Them
Enhanced Asset Management
The new system allows seamless tracking and management of all the school district’s technology devices in a single system.
User-Friendly Ticketing System
The district technicians enjoy having an easy to use system that enables them to monitor all their tickets across various sites, assets, and locations.
Improved Communication
beekmantown help desk software for schools
What They Have To Say
Brian Borosh
Director of Technology and Innovation, East Stroudsburg ASD
“We have been very satisfied with the One to One Plus solution. You can tell its features were built specifically to meet the needs of school systems. The solution is affordable and priced perfectly for schools. We were able to implement the One to One Plus solution for what we had been paying for asset management alone.”
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Connect
Business Hours
Email
Mon-Fri
8:00 am – 5:00 pm
Phone Number
(877) 395-6586
info@onetooneplus.com
Address
101 North Pine Street,
Spartanburg, SC, 29302
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