Extra Mile Service

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It's More Than a Slogan. It's How We Do Business.

Extra Mile Service is so much more than just a slogan.  It is how we do business as a company.  It’s our culture.  It’s our mentality.  It’s our commitment to always go the extra mile to ensure that our customers get the level of support they deserve.
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Support Center

Our custom support center is loaded with tips and tricks to ensure you get maximum benefit from the software.
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Did You Know Videos

Short videos designed to make sure our customers are aware of all the functionality provided in One to One Plus.
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Documentation

Access a whole library of documentation including best practices, cheat sheets, how-to’s, FAQ’s and many others.
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Webinars

We provide free webinars on core system functionality, best practices, new features, and a wide range of other topics.
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Consulting

Our education professionals understand education and are available to consult with you on both software and processes.
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Training

On-site and web-based training is available to ensure you and your team have a thorough understanding of the software.
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Responsive Support

Whether email, phone call or website submission, our education professionals take quick response seriously.
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Education Pro's

Our team of knowledgeable education professionals understand the specific needs of school systems.

Our Team Always Goes The Extra Mile

Billy Nethken

Network Administrator, Spartanburg School District Five

“I have never had issues getting in touch with support who has always been helpful and a knowledgeable of the software and getting issues resolved.”

Mike McKay

Director of Technology, Carteret County Schools

“The customer service through rollout and onboarding has been phenomenal.  We call and immediately get to talk to a person.”

Lyndsay Campbell

Assessment & Accountability Coordinator, Excelsior Classical Academy

“Everyone has been wonderful and supportive of our particular issues. The support team is very responsive to our needs. I would recommend you all to anyone who will listen.”

LeAnn McWilliams

IT Manager, Dorchester County Public Schools

“Their support staff is very knowledgeable and helpful and they have always been very pleasant on the phone.”

Wayne Coker

Asset Coordinator, Lexington County School District 2

“I’m learning how to import changes and I was having issues, so I called expecting to a return call in a day or so. They answered the phone and the problem was solved instantly.”

Elizabeth Bryant

Assistant Principal/Instructional Specialist for Technology, Lancaster County School District

“My experience with the support and implementation team has been excellent. They are always willing to present, answer questions, and provide helpful videos. When we have had needs arise that were unusual, they have responded in a timely and professional manner.”

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Connect

Business Hours

Mon-Fri

8:00 am – 5:00 pm

Phone Number

(877) 395-6586

Email

info@onetooneplus.com

Address

101 North Pine Street,

Spartanburg, SC, 29302

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