About Us K-12 help desk software asset management for schools K-12 help desk software asset management for schools K-12 help desk software asset management for schools K-12 help desk software asset management for schools K-12 help desk software asset management for schools
Solution
Simplify the Day-to-Day
Everything districts need to manage technology, support users, and keep data in sync.
Purpose
The System That Brings It All Together
One to One Plus brings asset management, help desk, users, and locations into one unified system built for school districts. Everything works together in a single platform, giving your team better visibility, fewer manual tasks, and a simpler way to manage and support schools.
Asset Management
All Your Assets in One Place
One to One Plus centralizes all of your district’s technology assets, devices, users, and locations into one connected system. Track assignment, asset details, and lifecycle so that everything stays organized, accurate, and easy to manage from one place.
Help Desk
Manage Tickets with Ease
Built for the way school districts work, One to One Plus unifies ticket submission, routing, and resolution in one centralized system. The result is a more consistent, efficient support experience for students, staff, and campuses across your district.
Users and Locations
Connect People and Places
One to One Plus serves as the foundation for managing people and places across your district. By keeping user and location data synchronized, assignments, assets, and support requests stay accurate and easy to manage.
Invoices and Payments
Recover Your Losses
When devices are damaged or lost, clear processes matter. Track incidents, apply fees consistently, and manage insurance coverage in one place to reduce confusion, save staff time, and ensure fair accountability for students and families.
Mobile App
Work Anywhere
Whether you’re checking devices in a classroom, resolving help desk tickets in the field, or updating asset information on the spot, the One to One Plus mobile app keeps your team connected and productive. With real-time syncing across the system, work continues across classrooms, campuses, and sites helping your team resolve issues faster and to keep schools running.
Dashboards and Reporting
Improve Decision Making
Dashboards, manage screens, and reporting options provide you with a clear, reliable view of what’s happening across your district. By bringing together asset data, help desk activity, and trends in one place, they support better day-to-day and long-term decisions.
Integrations
Always Up to Date
Seamlessly connect your SIS, MDM, SSO, and other essential systems to keep your data accurate and in sync. One to One Plus automatically updates users, devices, assignments, and access as changes occur, reducing manual work, preventing errors, and ensuring your team always works from reliable, up-to-date information.
