Customer Reviews
What Our Customers Say
Michael Basso
Manager of Educational Technology, Scarsdale Public Schools
“Support and implementation have been great! They not only answer questions, but find time for long format ‘tutorials'”
Shawn Witt
CIO, Prairie Grove School District
“Our staff was pleased with the onboarding process.”
Larry Benshoof
Supervisor of Tech Support, St. Louis Park Public Schools
“The support team is always quick to respond when we have questions”
Jason Greene
Instructional Technologist, Virtus Academy
“Everyone has been great – from the very beginning to current – very informative, helpful, kind. They were willing to hold my hand throughout the implementation process which helped make a smooth transition. I absolutely LOVE One to One Plus – if you don’t use it at your school – you’re missing out!”
Kerry Morgan
Chief Technology Officer, Kershaw County School District
“We have been very pleased with both the quality of the product and the support that we receive. We use all the modules – deployment tool, asset management, and help desk system. The mobile app has allowed us to go paperless and saved us a tremendous amount of time.”
LeAnn McWilliams
IT Manager, Dorchester County Public Schools
“Their support staff is very knowledgeable and helpful and they have always been very pleasant on the phone.”
Aaron Whitmer
Director of Technology, Clearwater R-1 School District
“They have always responded quickly and solved whatever issue there was.”
Leslie Lawrence
Support Technician, Watauga County Schools
“Great support, implementation was pretty seamless, fast response time. Everyone at One to One Plus jumps in and helps. LOVE ONE TO ONE PLUS!!!”
Jim LaGrone
Facilities, IT & Transportation Director, Oxnard Union School District
“They have been very easy to work with and the implementation process went very smoothly. While One to One Plus is simple to use we have the support we need when we request it. We are excited to see what developments that the One to One Plus team comes out with in the future and we are sure that it will be as user friendly and easy to manage as it is now.”
Kyle Jones
Chief Technology Officer, Florence One Schools
“The system has been a huge benefit to Florence 1 Schools and saves us a ton of time. While we started using the system for our 1:1 devices, we have now branched out and use it for everything else from printers to smart boards. The system is simple to use and provides us with critical information including statistics on utilization, damages, and much more.”
Tim Luth
Director of Technology, Sheridan School District 2
“The people are amazing and so helpful.”
Gina Kinser
CIO, Powell County Schools
“The implementation team has been very helpful and supportive, gently prodding me to keep going without being pushy.”
Jesse Royall
Network Technician, Lockhart ISD
“Support has been great. Usual turn around is within hours or less. Our contact has answers and if its not what we are looking for he has a work around or better way of doing things. Really enjoy working with the support teams.”
Perry Clanton
Systems Engineer, York School District One
“Your support team is one of the most responsive I have worked with. They have always listened to where they have completely understood what the problem is, and then kept me up-to-date with a status.”
Kimberly Morgan
Asst. Technology Director, Ridgway Area School District
Mary Collins
Lead Technician, Scotland County Schools
“I think your support team is awesome. They get an A+ from me. You can call any time you are having an issue and they are right on it. Thank you for continuously working to make this product the best it can be.”
Jason Paddock
Director of Instructional Technology, Spartanburg School District Two
“One to One Plus helped us unify our various inventory methods in one place. This allowed easy access to important information for our entire organization. It has been very helpful.”
Miles Eubanks
Network Administrator, Prairie Grove School District
“The implementation team was great and so has the support team.”
Ginnie Walker
Learning Management System Coordinator, Troup County School District
“One to One is always available to offer support to make this system work the best for our district. Assisting us with features and settings to best meet our needs.”
Ethan Dancy
Technology Support Manager, Iredell-Statesville Schools
“The One to One Plus team has been fantastic in regards to response time, helping to improve the way we do things, and supportive in our ideas that we would like to see added.”
Wayne Coker
Asset Coordinator, Lexington County School District 2
“I’m learning how to import changes and I was having issues, so I called expecting to a return call in a day or so. They answered the phone and the problem was solved instantly.”
Renee Andrews
Technology Specialist, Franklin County Schools
“This software has streamlined our technology management by combining our help desk ticket system with our inventory. We can create an invoice that ties everything together. There are so many things we can do with the program. I’m not sure how we made it before One to One Plus. It has definitely been a plus for us!”
Yolanda Williams
Technology assistant, Allendale County Schools
“Amazing experience, makes my work day easier, and better management.”
Jennifer Madden
Technology Director, Greenwood School District Fifty-Two
“One to One Plus support is very responsive and helpful with any question I have. I like that One to One Plus was developed for K-12 and it fits our specific needs. The development team listens to their customers and will add features that the customers need.”
Rosana Smith
Senior Programmer/Analyst, Fort Wayne Community Schools
“I cannot say enough good things about them all! We are very pleased with the software, the ease of use and the support!”
Birgit Azeem
System Technology Specialist, Bryan County Schools
“Excellent support”
Debra Robinson
IT Specialist, McCormick County School District
“One to One customer support has been amazing! It is the quickest response you could find anywhere and always courteous.”
Steph Williams
Coordinator of Tech Support Services, Great Neck Public Schools
“Our rep was quick to respond and assist and worked with us to accommodate our specific needs. Thank you!”
Gary Lambert
Director of IT, Communications, and Security, Beekmantown Central School District
“We now use One to One Plus for all aspects of our department from inventorying new devices, to issuing them and tracking device repair, to end of life disposal. One stop shopping for all our device tracking and management needs.”
Robert Tetreault
Chief Technology Officer, New Bedford Public Schools
“We’ve had a positive experience with the One to One Plus support and implementation teams.”
Tracy McGill
Technology Tech I, Scotland County Schools
“They are always willing to assist me and my team here at SCS and we appreciate them so much!”
Danielle Lord
Director of Technology, Mooresville Graded School District
“Implementation was seamless and the team was easy to work with.”
Karleen Partak
Director of Technology, School District of Osceola
“Support has been very prompt and kind. I cannot say enough about how much I have been supported by the One to One Plus team.We are so pleased with the software and would highly recommend to anyone looking for a inventory management and ticketing system.”
Matt Hoffman
Executive Director of Technology, Clover School District
“The support and implementation teams are second to none.”
Karianne Singleton
Systems Administrator, Centralia School District 401
“We’ve had amazing support from both the support and implementation teams.”
Zachary Whitlock
Sound and Lighting Technician, New Canaan Public Schools
“You guys have built a genuinely amazing product and are always trying to make it better. You display great care for your customers and the students they serve.”
Ted Koutavas
Director of Technology, Rich Township High School District 227
“Support is fantastic, every-time we call they go out of their way to help us.”
Jolie Baty
Tech, Sheridan County School District Two
“The One to One Plus team is amazing! Great to work with! I would recommend this software to any school district!”
Barbi Ernst
Technology Director, Clifton ISD
“The support and implementation teams are incredible. They are very patient and do a great job of explaining everything that you need to know, and a lot of things that you did not know that you needed to know in a way that you can use. They are also open to new ideas that come from day-to-day use of the system. Any time we have questions or suggestions, the support staff is ready to help and listen. One to one plus is one of the best things to ever come out of a Google Search for our school.”
Donnie Elder
Chief Technology Officer, Spartanburg County School District Three
“One to One Plus saves our department so much time and makes us much more efficient. We love having an integrated solution to manage our devices, our users, and our help desk all in one place.”
Joselito Layno
Network Engineer, Cherokee Central Schools
“Good and prompt technical support.”
Michele Berry
Director of Technology, Heath City Schools
“Everyone is always very helpful and super responsive. I couldn’t be more pleased. The mini “how-to” sessions have been perfect. I like being about to jump in a session and get a quick tutorial.”
Andy Cauble
Mobile Device Manager, Clover School District
“I have nothing but positive things to say about the support team. They go above and beyond what I would expect to respond in a timely manner about issues we bring up. If they don’t know an answer right away, they always gets back to us quickly with an answer. I also feel like as long as we make realistic requests for new features, they get listened to and usually get added later.”
Fredrick Hunter
Technology Coordinator, Fort Wayne Community Schools
“I totally love using One to One Plus and it is a huge benefit to our school district which allows us to train and give access to school secretaries to help with device check in/check out with student devices. Thank you for the great software, services and support that One to One Plus always has to offer.”
Josh Gray
1:1 Facilitator, Anderson School District Three
“Excellent service and an excellent product that continues to get better. I love how 1:1 Plus is always open to suggestions and constantly works to incorporate user suggestions to improve the product and overall user experience.”
Nate Howard
I.T. Admin, Seneca Highlands Career and Technical Center
“The Support team was very positive and knowledgeable and always quick to respond when reached out to.”
Todd Stone
Network and Systems Technician, Northeastern Clinton CSD
“Support from One to One Plus has always been spot on. In the beginning we were always asking for help with imports and processes for certain functions. They were phenomenal and would either explain the process to us or even do it for us if it was a one time procedure.”
Ashley Wilson
Tech Assistant, Harrisburg School District 41-2
“Our One to One Plus team has been excellent to work with. Whether it is a question or help with an import, or taking our requests for additions to the program.”
Diana Fulton
Supervisor of Network Support Services, Fort Wayne Community Schools
“The team at One to One Plus has been great. They have went above and beyond to support our needs and countless support questions.”
Liz Pitcher
Information & Curriculum Assistant, Woodford County Public Schools
“The One to One team is great to work with and I would recommend them to anyone interested in their product.”
Ed Kobus
Assistant Director of Technology, Parkland School District
“Our implementation specialist was outstanding and each support call since has been answered on the spot.”
Lyndsay Campbell
Assessment & Accountability Coordinator, Excelsior Classical Academy
“Everyone has been wonderful and supportive of our particular issues. The support team is very responsive to our needs. I would recommend you all to anyone who will listen.”
Zach Lloyd
Director of Computing Services, Greenwood School District 50
“Support has been fantastic – we receive responses to questions within an hour or less.”
Dr. Jimmy Pryor
Assistant Superintendent of Technology, Spartanburg School District One
“Your support team understands education and are always available to help in any way they can.”
Terry Wilken
Director of Technology, Byron Community School District #226
“On top of everything you get with the product itself, you can’t beat the support you receive from the entire One to One plus team. The team at One to One plus make every step of the implementation process and questions you may have go smoother than any process I have ever been a part of.”
Ronald Dukes
Technology Technician II, Scotland County Schools
“The support team has been great. Any problems we have run into, all we’ve had to do is call and they’ve taken care of itI like the fact that updates and improvements to the system are constantly happening to improve the user experience”
Phyllis Crenshaw
Technology Project Manager, Gaston County Schools
“I have had nothing but great support from the team. We love One-to-One Plus. It has made our inventory process run much smoother.”
Dean Emmerson
Technology Director, Regional School Unit One
“The implementation team was terrific. They helped us throughout the onboarding process, answered questions, assisted with data migration, etc.Overall, we are pleased with the product.”
Renee Robinson
Technician I, Watauga County Schools
“One to One Plus has been super supportive and on top of any specific request for change in the software or work around issue as needed. Our implementation team in particular was TOP NOTCH! THANK YOU! THANK YOU! THANK YOU!”
Lane Blake
IT Director, Fowler Elementary School District Forty-Five
“It’s not good… It’s Great! Honestly I have been very impressed with all aspects of implementation, function, and even patience on the billing end. Yes, it’s a business, but it also has a personal feel. Another example of that is the support team’s willingness to listen and add or modify custom features to meet our needs. My experience with other products, you put in your input and maybe someday it will get implemented with One to One Plus. They will get on the call with me, understand our needs and then either show me a good solution, or else work with their team to fix, or modify, or create a solution for the issues we have experienced. Love your tools and service!”
Brian Borosh
Director of Technology and Innovation, East Stroudsburg ASD
“We have been very satisfied with the One to One Plus solution. You can tell its features were built specifically to meet the needs of school systems. The solution is affordable and priced perfectly for schools. We were able to implement the One to One Plus solution for what we had been paying for asset management alone.”
Jeffrey Williams
Operational Technology Director, Gettysburg Area School District
“The teams were great to work with and provided everything we needed to use the product. If they didn’t have an answer they would get back to us quickly.”
Stephanie Lane
Director of IT, Creston Community Schools
“So far we have been extremely pleased with the service! Looking forward to a long standing relationship.”
Elise Johnson
Technology Specialist, Franklin County Schools
“I love this program. It has kept me so much more organized. I love the ability to print labels/invoices/receipts straight from the program. This was a game changer.”
Elizabeth Bryant
Assistant Principal/Instructional Specialist for Technology, Lancaster County School District
“My experience with the support and implementation team has been excellent. They are always willing to present, answer questions, and provide helpful videos. When we have had needs arise that were unusual, they have responded in a timely and professional manner.”
Robb Knox
Technology Purchasing Manager, Prosper ISD
“They are great, extremely helpful and available at a moments notice through email or phone.”
Robert Barcomb
Help Desk Technician, Beekmantown Central School District
“Your team is top notch and helped us through the implementation process and made it painless!”
Cassandra Salinas
Technology Coordinator, Lockhart ISD
“While One to One Plus is still growing and releasing new features, I’m a fan of One to One and I’m excited to see how your system continues to grow!”
Tina Leitzsey
Director of Technology, Newberry County School District
“Support is very helpful and open to our suggestions.”
Alison Schleede
Director of Technology, Watauga County Schools
“They were amazing. The most helpful as we learned how to use the system.”
Heather Allmendinger
Assistant Director of Technology, Harrisburg School District 41-2
“The customer service we have received is second to none. The teams are an email or phone call away, and get back to us same day. Everyone we have worked with is very knowledgeable about the software.”
Kyle Grennan
Network admin, Greenville CSD
“Friendly and easy to work with.”
Krista Gray
Media Specialist, Anderson School District Three
“This program is far superior to Follett Destiny for cataloging and inventorying technology in a school and district.”
Greg Alico
Director of Technology, Warrior Run School District
“Every time I put in a tech ticket within 15 minutes I have a response that they are looking into the issue or they already have fixed it. The response time is excellent!!This is a great products which keeps getting better.”
Leighann Hendrix
Computer Technician, Newberry County School District
“The support is timely and issues resolved in a timely manner.”
Daniel Newman
Applications/Database Analyst, Hamblen County Board of Education
“I am receiving quick and very prompt support with any issues that I may have encountered. I have also noticed that there is a stream of improvements and development.”
Dana Hunt
Technology Director, Mexico School District #59
“The support was fantastic when we implemented One to One Plus. Anytime I had a question it was answered almost immediately, longest we ever had to wait was maybe 24 hours. By far the best support we have worked with.I would recommend One to One Plus to anyone.”
Dr. Tammy Haile
Chief Technology Officer, Chesterfield County School District
“Before One to One Plus, we had separate systems for our asset management and work orders. Now everything is in one place. The integration factor of One to One Plus has been a huge help to our school system.”
Bobbie Tuggle
Technology Director, Monroe County Schools
“The support is amazing! They answered every question I had and even continued to follow up with me after I was comfortable with it. This program is awesome and I highly recommend it!”
David Lukaskiewicz
Technology Coordinator, Granby Public Schools
“Support team is great and helpful.”
Ray Ruland
Director of Technology, Prairie Grove School District
“I have contacted support with a question about printers to print labels. They were very helpful and pointed me in the direction we needed to go. So far it has been a smooth transition, especially making the change half way through the year.”
Mike McKay
Director of Technology, Carteret County Schools
“The customer service through rollout and onboarding has been phenomenal. We call and immediately get to talk to a person.”
Jamie Steenberge
IT Supervisor, Saranac Central School District
“Implementation was a breeze. We provided the data for inventory and any other things (ie – active directory connection info) and we were up and running quickly.”
Adam Lalicker
IT Systems Administrator, Meade School District 46-1
“Support has been almost instant and resolved fast at One to One Plus. One email or one call is all it takes to get something fixed.”
Bobby Clowers
Wireless Tech, Pittsylvania County Schools
“They have been an awesome help, any time we have a question she usually quickly responds to get us an answer.”
Janet Dedmon
Instructional Technology Facilitator, Lexington School District 2
“One to One Plus has always given us amazing support. I have never worked with a company so committed to supporting us and dedicated to our success.”
Nicole Dombro
Tech Department Secretary, Lake Shore Public Schools
“Support and implementation were and continue to be amazing. Whenever we have a question or issue someone gets back with us right away. We definitely feel like we are heard.”
Karen Nichols
Coordinator of Digital Teaching and Learning / Media Services, Hoke County Schools
“They always help me find a solution or gets issues on One to One’s end resolved in a timely manner. They are very personable.”
Rick Gangwer
System Admin, Beekmantown Central School District
“Support has always been quick and accurate, I never have a complaint about support.”
Curtis Henderson
Coordinator of Network Services, Prosper ISD
“One to One Plus greatly improved our process. The custom reports work great, and we have a better grasp of our district inventory. Awesome team, fantastic support, always available.”
Jackie Parker
Director of Digital Teaching & Learning, Iredell-Statesville Schools
Mainly we have worked with the support team, and they have been great!”
Brian Calsing
CTO, Spartanburg County School District 6
“Support has always been quick to respond to our needs and is helpful with all our questions including enhancement requests.”
Leslie LeDoyen Averill
IT Customer Service Manager, Buncombe County Schools
“I love having zoom meetings with teams I need to train. Help with our data is fantastic.”
Shane Porter
Network and Systems Administrator, Peru Central School District
“They have been phenomenal. We love the software and the speed you update and add features!”
Jeff Chocolette
IT Support, Saranac Central School District
“I have nothing but good things to say about all of the staff members I’ve worked with. Everyone has been extremely helpful anytime I’ve needed to send an email to support.”
Robert Frykholm
Coordinator of Technical Support, Richland County School District One
“Excellent response times and service. Thank you for the servicing and welcomed suggestions.”
Cathie Brock
Technology Specialist, Franklin County School District
“So far, I’ve had good interactions with good people.”
James Thom
Technology Director, Massillon City Schools
“The support team has been great. Anything we need they are alway there to help with prompt service.”
William Lewis
Technology Director, East Carter R-II School District
“The implementation team helped us during the implementation stage and is very knowledgeable, quick to answer questions, and even offered advice on ways to streamline our inventory for easier record keeping.”
Kathy Fetch
Technology Administrative Assistant, Sweetwater County School District Two
“I love the fact that if I have a problem, I get a response within minutes and a solution shortly after. I also like that One to One Plus is so open to suggestions to make the product even better.”
Ross Friebel
Director of Technology, Craven County Schools
“Customer Service was great! The implementation team guided us step by step and at our pace…we didn’t feel rushed, we felt the implementation process was adapted for us and our needs.”