Helpdesk, K12 Help Desk, K-12 Work Order, K-12 Ticketing, Help Desk Software
Built for Schools
Simple. Powerful. Affordable.
Simplify the Everyday
Solution
One System That Does It All
Key Asset Management Capabilities
Managing Devices Has Never Been Easier
- Integrate seamlessly with MDM systems including Google, Microsoft, and others, to automatically import and update device details.
- Unify all assets in one platform to manage user devices, classroom technology, and other inventory from a single connected system.
- Assign and collect devices effortlessly using barcode scanning or touch-free MDM automation.
- View complete device histories including assigned users, help desk tickets, invoices, and more.
- Conduct audits by site, user, or device type to quickly locate missing or misplaced assets.
Streamline Support and Resolve Issues Faster
- Staff and students can easily create tickets by using custom submission forms or by sending an email.
- Automate ticket routing to the proper technician or queue based on type, site, or other criteria.
- Enhance communication by sending and receiving email updates directly from a ticket.
- View and update ticket details including related device and user information for faster resolution.
- Create, update, and close tickets anywhere, anytime using our mobile app.
Connect People, Places, and Devices
- Automate user management by importing from SIS, Google, Microsoft, and more to handle adds, moves, and changes.
- Stay up to date with smart notifications for new users, inactivations, or school changes.
- Access detailed user and location histories, including assigned devices, tickets, and invoices.
- Collect required signatures electronically for forms, policies, or agreements.
- Track and notify responsible parties for damages, invoices, and other important information.
Anytime, Anywhere Access
- Assign and collect devices with ease using your mobile device’s camera as a barcode scanner.
- Access detailed device information including current user assignments and location details.
- View student and staff records instantly to see which devices are assigned to each user.
- Submit help desk tickets in seconds with a quick-entry form for faster response times.
- Edit, update, and close tickets anytime, anywhere directly from the mobile app.
Connect to the Systems You Already Use
- Import and update device details by connecting directly with MDM systems such as Google Admin, Microsoft Intune, and others.
- Integrate with SIS platforms like PowerSchool, Infinite Campus, and many more to automatically update student information.
- Add and update staff records through integrations with Google, Microsoft, and other supported systems.
- Enable single sign-on by connecting with your exisiting authentication systems for secure, one-click access.
- Automatically assign or reassign devices from your MDM, keeping records accurate without manual entry.
Solution
One System That Does It All
Key Product Capabilities
Managing Devices Has Never Been Easier
- Integrate seamlessly with MDM systems including Google, Microsoft, and others, to automatically import and update device details.
- Unify all assets in one platform to manage user devices, classroom technology, and other inventory from a single connected system.
- Assign and collect devices effortlessly using barcode scanning or touch-free MDM automation.
- View complete device histories including assigned users, help desk tickets, invoices, and more.
- Conduct audits by site, user, or device type to quickly locate missing or misplaced assets.
Streamline Support and Resolve Issues Faster
- Staff and students can easily create tickets by using custom submission forms or by sending an email.
- Automate ticket routing to the proper technician or queue based on type, site, or other criteria.
- Enhance communication by sending and receiving email updates directly from a ticket.
- View and update ticket details including related device and user information for faster resolution.
- Create, update, and close tickets anywhere, anytime using our mobile app.
Connect People, Places, and Devices
- Automate user management by importing from SIS, Google, Microsoft, and more to handle adds, moves, and changes.
- Stay up to date with smart notifications for new users, inactivations, or school changes.
- Access detailed user and location histories, including assigned devices, tickets, and invoices.
- Collect required signatures electronically for forms, policies, or agreements.
- Track and notify responsible parties for damages, invoices, and other important information.
Anytime, Anywhere Access
- Assign and collect devices with ease using your mobile device’s camera as a barcode scanner.
- Access detailed device information including current user assignments and location details.
- View student and staff records instantly to see which devices are assigned to each user.
- Submit help desk tickets in seconds with a quick-entry form for faster response times.
- Edit, update, and close tickets anytime, anywhere directly from the mobile app.
Connect to the Systems You Already Use
- Import and update device details by connecting directly with MDM systems such as Google Admin, Microsoft Intune, and others.
- Integrate with SIS platforms like PowerSchool, Infinite Campus, and many more to automatically update student information.
- Add and update staff records through integrations with Google, Microsoft, and other supported systems.
- Enable single sign-on by connecting with your existing authentication systems for secure, one-click access.
- Automatically assign or reassign devices from your MDM, keeping records accurate without manual entry.
Integrations
Always In Sync
Connect One to One Plus with the tools your district already depends on from MDM and SIS to SSO and payment systems to keep your information updated automatically.
Value
Why Pay More?
School districts often tell us our solution provides the functionality they need at a fraction of the cost of other systems. With one simple price, no hidden fees or extra modules to buy, One to One Plus delivers more value for less.
See how much you could save using our simple cost comparison tool.
Implementation
Set Up For Success
Our project managers come from K-12 districts, so they’ve walked in your shoes and understand your needs. They use this experience to guide every step of your implementation making it smooth, simple, and stress-free.
Support
Support That Speaks K-12
Our support team understands your challenges and speaks your language, earning top reviews from districts everywhere. Instead of automated menus or bots, you get real people offering fast, friendly, and personal support.
Presence
Trusted by Districts Nationwide
One to One Plus is trusted by 15,000+ schools across 49 states, serving more than 7 million users nationwide.
Ratings
The Results are In
Districts nationwide rate One to One Plus among the best on G2 and Capterra for simplicity, value, and support that truly understands K-12.
Reviews
Our Customers Tell Our Story Best
Users across the nation The people who know us best — school technology teams — share how One to One Plus makes their work easier every day.
Lane Blake
IT Director, Fowler Elementary School District Forty-Five
“It’s not good… It’s Great! Love your tools and service!”
Terry Wilken
Director of Technology, Byron Community School District #226
“On top of everything you get with the product itself, you can’t beat the support you receive from the entire One to One plus team.”
Jamie Steenberge
IT Supervisor, Saranac Central School District
“Implementation was a breeze. We provided the data for inventory and any other things (ie – active directory connection info) and we were up and running quickly.”
Fredrick Hunter
Technology Coordinator, Fort Wayne Community Schools
“I totally love using One to One Plus and it is a huge benefit to our school district which allows us to train and give access to school secretaries to help with device check in/check out with student devices.”
Barbi Ernst
Technology Director, Clifton ISD
“One to one plus is one of the best things to ever come out of a Google Search for our school.”
Your Simpler System Starts Here
Get a firsthand look at the platform that helps K-12 districts save time, reduce costs, and work smarter.
Custom Demo
Let our team show you how the software can meet your districts specific needs.
Demo Videos
Browse our library of short demo videos for a quick, self-paced look at the software.
