When You Have a Question, We're Here With an Answer

Our knowledgeable team and helpful tools ensure that you get the most from your software.

Help is Never Far Away

School technology professionals are frustrated trying to manage the volume of K-12 tech devices and help tickets with spreadsheets and piecemeal programs. Our integrated system gives these professionals everything they need in one place so they can do their jobs more efficiently and effectively.

But we don’t stop there. After we set up and implement your One to One Plus software, you’ll have ongoing access to our dedicated support team, a customer portal, and a library of additional resources.

We believe you deserve prompt and professional customer service.

It's More Than a Slogan. It's How We Do Business

For our team, Extra Mile Service serves as more than a slogan.  It’s how we conduct our business.  It’s our company culture.  It’s our relentless pursuit of client satisfaction.  It’s our commitment to always go the extra mile to ensure our clients get the level of support they deserve.

The Team and Tools to Help Your Staff Thrive

help desk management software

Support

Access our support team in the way that works best for you.  So, whether answering the phone, replying to an email, or chatting live, our team of education professionals are ready to help.

Consulting

Consulting

Our team of education professionals are ready to consult with you on a range of topics related to managing your school’s technology and help desk. Take advantage of their expertise.

Resources

Resources

We believe in sharing helpful tools and best practices with our clients.  We regularly host webinars, publish articles, and share tips about what’s working in schools across the country.

Portal

Customer Portal

Our customer portal is loaded with tools, tips, and training videos to enhance and maximize your use of the software. You can access these tools whenever you need them.

Our Clients Benefit From a Dedicated Support Team

Tina Leitzy

Director of Technology

“The tech support is great-always open to improvements and changes.”

Kathy Fetch

Technology Secretary

“The staff is amazing.  I feel like they are a part of my team.”

Mike McKay

Director of Technology

“The customer service through rollout and onboarding has been phenomenal.  We call and immediately get to talk to a person.”

Josh Shepard

Director of Technology

“The support we receive is phenomenal.  We could not imagine going with another system.”

Jim Reiflin

Director of Technolgy

“The company is very responsive.  If you have a 1:1 device program, you should definitely consider One to One Plus.”

Josh Moneypenny

Director of Technology

“This is one of the best companies I have ever dealt with in Education.  They are quick to respond.”

Donnie Elder

Director of Technology

“One to One Plus is a great company to work with.”

Troy Moore

Director of Technology

“The support team is simply awesome.  They really know their stuff.”

Kerry Morgan

Director of Technology

“The support team is always there to help you use the system the way you want to.  Your success with the system is their highest priority.”

Kyle Jones

Chief Technology Officer

“Working with the One to One Plus support team has been refreshing.  They are always available to help us in any way they can.”

Dr. Jimmy Pryor

Assistant Superintendent of Technology

“Your support team understands education and are always available to help in any way they can.”

Donnie Elder

Director of Technology

“Your support team has always been there for us and you can’t ask for more than that.”

Get an Integrated System to Manage Your Devices and Help Desk

It’s as easy as…..

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Schedule a Custom Demo

See how our software could work for your school system’s asset and help desk management needs.
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Leave the Heavy Lifting to Us

Our team is here to help you through every step of the implementation process.
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Say Goodbye to Piecemeal Systems

Be more productive and organized with an integrated technology management system.

Be More Productive and Efficient With a Single Solution

Address

101 North Pine Street

Spartanburg, S.C.  29302

Hours

Mon – Fri

8:00 am – 5:00 pm

Phone

(877) 395-6586

Email

info@onetooneplus.com